Returns & Exchanges
At Retro Remake, we want you to be completely satisfied with your vintage-inspired electronics. If your purchase doesn't meet your expectations, we offer a 30-day return window for all hardware and accessories.
Initiate Your Request
Log in to your account and navigate to your order history to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the item in its original vintage-style packaging, ensuring all cables, manuals, and components are included to avoid restocking fees.
Shipping Your Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location within 7 days of starting the request.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing