Frequently Asked Questions
Everything you need to know about our vintage-inspired electronics.
Are Retro Remake products actual vintage units or new builds?
All of our products are brand-new electronics housed in meticulously crafted retro-style shells. You get the iconic aesthetic of the past with the reliability and features of modern technology.
What is your return policy for electronic items?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, provided the item is in its original condition.
Do your products come with a warranty?
Yes, every Retro Remake device comes with a standard 12-month limited warranty that covers manufacturing defects and hardware failures under normal use.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US takes 5-7 business days, while international shipping can take 10-21 business days depending on the destination.
Are your devices compatible with modern Bluetooth and Wi-Fi standards?
Absolutely. While our designs look like they belong in the 70s or 80s, they are equipped with the latest Bluetooth 5.0 and dual-band Wi-Fi capabilities to ensure seamless connectivity with your modern devices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and convenient checkout experience.